Cedar Rapids, IA, Harley-Davidson, Suzuki, ATV, Motorcycle, Scooter, Dealer, Used, Parts, Service, FInancing

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"First and foremost if your looking to buy a Harley, you will be wasting your time searching elsewhere! From the owner through the sales staff . And of course the parts and service department. Is in my opinion the best dealership ( Period!!!!!!!!!!!) I have now bought my 3rd Harley in 3 years from them . And let's just say , I could shop have shopped 3 harley dealers within 1 hour drive but would not have received the 5 star service from anyone else, like i've have received with Metro Harley Davidson! Thanks A Bunch your lifelong customer!"

By: Brian Cedar Rapids,IA

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"Traveled from the state of Wyoming to buy a bike, started searching as soon as we left home all the way to Chicago. Luckily we visited Cody and the others at Metro, by far the friendliest dealership we stopped at. Not only was I fortunate to find a great bike but had great service!!!!Thank you, Cody!!! I so can't wait for the snow to melt!"

By: wendy pinedale,WY

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"just wanted to let you know what super service i got there at metro i came in lyndsey step in took care of what i needed took us to service it was about closing time but rob went ahead and did some work for us thomas is the one who found the hard part that i needed .i never have seen people jump in like they all did thank you very much. we even got our grandaughter a tee shirt . metro will always be our number one store . thanks roger"

By: roger marengo,IA

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"I have taken my bike to 2 other dealers in town and have had nothing but a horrible experience with both, Chad the service manager at Metro along with his mechanic technician that worked on my bike went way above and beyond to not only do a great job at fixing my bike but did it in a great timely manner. They treated me right and did an excellent job getting my bike back up and running. Even though my bike is not a Harley and it is rather old they treated me like true customer should be treated and made sure my bike was fixed correctly the first time. Many thanks to Chad and his service team! Thanks!!!"

By: Eric Van Horne,IA

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"just wanted to let you know that thomas in service and leslee in part's went way out of there way to help me.thank you very much. life time customer .roger"

By: roger marengo,IA

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"I have been very impressed with your courtesy even after I bought my bike and come in with a question or even to say hi. The staff I've dealt with or have run into and have been friendly, also very personable."

By: Sara Tiffin,IA

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"We wanted to stay local, looked at several dealers in the state, keep coming back to Metro. Bought our 09 Harley Soft Tail, the experience was outstanding. Chase went over everything, service gave great advise, Thomas in parts meet us once & has remembered us since. Very helpful, gave us great advice, listened to what we wanted & gave us options without any pressure. Everyone has been very friendly & helpful. We are proud of our Harley & proud of our dealer. Thanks guys for everything. Look forward to working with you again. "

By: Fred Marion,IA

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"u guys at metro have been great! keep up the good work!"

By: brandon cedar rapids,IA

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"We bought a 2001 Harley Electra Glide Ultra Classic sight unseen in july we live 200 miles away they held it for is for a week untill we could get there, every one was so helpful, have not had any problems with the bike at all would deal with Metro again and will visit the store hen we come to town again thanks a bunch we love it. Bob and Dee Auen"

By: Bob and Dee Lakeview ,IA

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"I was traveling to Iowa from Milwaukee this past Saturday when the engine on my Road King started to quit on me. I was able to reach the Harley dealer in Dubuque who was able to diagnose the problem as being a faulty crank sensor. Unfortunately, their parts department did not have one on hand, so I was back on the road without the problem being fixed, but with it being diagnosed and the need part number in my pocket. Reaching Anamosa, I called your store around 1:35 PM. I was told you had two sensors in stock and that one could be installed on my bike if I got there before closing. I made the mad dash to Cedar Rapids and got to your location by 2:35. I was greeted by Jerry Casper of your Service Department who immediately put a fan to my bike to cool it done and told me to go purchase the sensor from the parts department. When I got back to the Service area with the part, Jerry had already done the needed disassembly on my bike and within 15 minutes had the new sensor installed. I was fixed and on my way before closing time at 3:00! I want to express my thanks to and commend Jerry for his outstanding dedication to customer service. I couldn't have been more pleased with how I was treated and taken care of. I will be telling the story and singing Metro's praises for years to come. Again, thanks to Jerry and the rest of the Saturday service crew. "

By: Jim Wauwatosa,WI

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"Pulled in at 5:15 on Tuesday evening with broken shift peg. I was returning from Milwaukee on my way back to Omaha with my wife, and was concerned that I would have to wait until the next day. As I walked through the showroom to the parts department, Rick stopped and asked if there was anyway he could help. When I told him my situation he took charge and got my bike on the rack and it was repaired within 30 minutes! What staff! What service! Thanks to all."

By: Byron Omaha,NE

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"love dealing with greet you by name"

By: Jarrod norway,IA

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"The sales team did a great job. They didnt follow me around and let me look on my own but always in ear shot. They answered all my questions and we made the sale with no issues. Parts and service also have a large amount of knowlegde which makes everything else easy. Thank You"

By: Allen CR,IA

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"It pays to deal on the coldest day of the year. Made the deal, signed the papers, serviced the bike, loaded the bike on the truck , shook hands and was home in Washington , Iowa before the next snow storm hit. The sign on the bike said ready to ride, and it sure was, although I had to wait 2 months to ride it because of weather. Thanks Rick, it was a great deal and I am very happy with the 2005 flstc . It's an eye catcher and it runs great."

By: Mike Washington,IA

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" I purchased a new Suzuki ATV and found the buying experience to be enjoyable. Knowledgable staff and friendly environment. I look forward to fine service and parts when needed. Nice dealership! Mike Conner-Solon"

By: Michael solon,IA

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"Great Service, and Parts department. After dealing with an other dealer trying to get my wrecked bike fixed. " Other deal couldn't see the obvious" well it was the 1st thing Metro found wrong with it. I am very happy with how the bike came out and how they handled everything. The whole staff is great, from the minute i walked in the door, i had someone asking if i needed any help. Great Dealership, and all my Harley shopping from now on will be done there."

By: Wade South Amana,IA

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"I have bought a few bikes and a couple of four wheelers from Metro. The sales staff has always treated me very well. They have always gone above and beyond all of my expectations. Whenever I've had questions, they've had answers. Whenever I've had service issues with any of my bikes, (Dan and his crew) were right on top of it. For everything these guys have done for me. I appreciate it. Good job and keep up the good work. Doug Nebraska"

By: Doug Marion,IA

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"I bought this bike over the phone, from Chris, not knowing anything about the people who work there or the dealership itself. I could have not made a better choice. These people are A+ in my book, from sales (Chris) to service (Dan), no complaints. Living around the Des Moines area, there is no comparison in the two. I'll be buying my next bike in Cedar Rapids as well."

By: Mike Garnger,IA

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Support our local bike nights Wednesday's 6pm-9pm Chappie's Dry Dock and Fifth Gear Cedar Rapids

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